Characterizing New Channels of Communication: A Case Study of Municipal 311 Requests in Edmonton, Canada
Lu, Q., & Johnson, P.
(2016).
Characterizing New Channels of Communication: A Case Study of Municipal 311 Requests in Edmonton, Canada.
Urban Planning, 1(2), 18-31.
doi:http://dx.doi.org/10.17645/up.v1i2.621