Information Quality in Latin American Digital Native Media: Analysis Based on Structured Dimensions and Indicators

Open Access Journal | ISSN: 2183-2439

Article | Open Access

Information Quality in Latin American Digital Native Media: Analysis Based on Structured Dimensions and Indicators


  • Claudia Rodríguez-Hidalgo Department of Communication Sciences, Universidad Técnica Particular de Loja, Ecuador
  • Diana Rivera-Rogel Department of Communication Sciences, Universidad Técnica Particular de Loja, Ecuador
  • Luis M. Romero-Rodríguez Department of Communication Sciences and Sociology, Rey Juan Carlos University, Spain / ESAI Business School, Espiritu Santo University, Ecuador


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Abstract:  The current communicative ecosystem has profoundly transformed journalistic work and the media, generating with great eagerness the emergence of digital native media that do not follow the logic of their conventional peers. Although the advent of these media is not entirely negative, as they create multiple voices that contribute to pluralism, their quality has undoubtedly been questioned on several academic fronts. This work analyzes the most important Latin American digital native media by number of accesses (traffic), using a taxonomy of evaluation of dimensions of the informative quality, in which aspects such as informative sources, uses of international news agencies, correction of contents and factuality levels, ideological plurality in their opinion contents, among others, are taken into consideration. Of the emerging results, the ‘use of statistical indicators’ was the least rated (32.5%), mainly due to a lack of data journalism in the media studied. It is also worth noting that the indicator ‘comments and monitoring’ obtained the second-lowest rating, indicating an absence of conversation between the media and its audience through the comments section of each content.

Keywords:  digital media; fake news; information quality; journalism; Latin America

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DOI: https://doi.org/10.17645/mac.v8i2.2657


© Claudia Rodríguez-Hidalgo, Diana Rivera-Rogel, Luis M. Romero-Rodríguez. This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 license (http://creativecommons.org/licenses/by/4.0), which permits any use, distribution, and reproduction of the work without further permission provided the original author(s) and source are credited.